The Boutique Hotelier Personal Service Star Awards celebrate the crème de la crème of the hospitality industry, showering praise and recognition on hard-working staff members.

Now in its fifth year, these are Awards with a key difference. Rather than handing out gongs to business owners, we are searching for individuals and teams who work tirelessly every day to give their guests the best possible experience.

There are a total of 11 categories – ranging from Restaurant Manager to Concierge of the Year – and anyone working within a hotel or the hospitality industry is encouraged to nominate those most deserving.

Once the nomination process has closed, a shortlist is drawn up by the BH team, before the Boutique Hotelier Personal Service Star Awards ceremony takes place on the first night of the Independent Hotel Show, 16th of October, where the winners are revealed.